Date Updated: 26-June-2020

Who we are

WAXOXO Sugaring Waxbar is owned and operated by Flawless Sugaring Waxbar Corp. Our website address is: https://waxoxo.com. Business Email: info@waxoxo.com

For purposes of this privacy policy, “Your Information” means information about you, which may be of a confidential nature and may include personally identifying information, information about products you have purchased, and/or financial information.

What personal data we collect and why we collect it

We might receive or collect several types of information about you as described below.

To book waxing services, sugaring services, organic facials, V-pamper™ services, purchase memberships, purchase gift cards, or purchase retail products, you must provide us with Your Information. Specifically, to book waxing, sugaring, V-Pamper™ & organic facials services, you must provide us with information regarding the services you are scheduling, including your first and last name, telephone number, e-mail address and credit or debit card information.
To become a Membership, you must provide us with additional information, including your first and last name, email address, physical address and credit or debit card information.

The following are other situations in which you may provide us Your Information:

  • When you fill out client intake forms or fields;
  • When you sign up for any newsletters or other materials through our Services;
  • When you provide information to us through a third-party application, service or website;
  • When you communicate with us or request information about us or our Services, whether via email or other means;
  • When you participate in online surveys;
  • When you participate in any of our marketing initiatives, including, contests, events, or promotions;
  • When you participate in forums or provide user generated content or submissions.

From time to time we may ask you to fill out personal health form Your Information that we use to determine if a service/product is suitable to for us. All such information is stored and encrypted electronically and never shared with anyone.

We may collect Your Information via phone number in several ways. For example, we may collect your phone number:

  • by capturing your phone number if you call us; or
  • if a third party provides your phone number to us; or
  • you interact with us via social media and share your phone number; or
  • your guest profile to book a service with us.

We may collect Your Information about you from sources other than you, such as social media websites, blogs, other users and our business partners.

We may collect, and store how you use our services (e.g. when you use our services and how often you use them, your login username and email information and also the preferences you have on your user profile on our booking website.
Your password is stored and encrypted and never accessible to our company officials.

Cookies & Analytics

We, and third parties use various technologies to collect and store information when you use our Services, including sending cookies, pixel tags or other anonymous identifiers to your device. “Cookies” are pieces of data stored on our computer, mobile phone or other device. A “pixel tag” is a type of technology placed within a website or email for the purpose of tracking activity, which is often used in combination with cookies. Other “anonymous identifiers” are random strings of characters used for the same purposes as cookies, such as with mobile devices where cookie technology is not available. These technologies help us know that you are logged on, provide you with features based on your preferences, understand when you are interacting with our Services, and compile other information regarding use of our Services.

The information collected through these technologies, standing alone, cannot be used to determine your identity. Such information may, however, be combined in a way that makes it become personally identifiable information (i.e., information that can identify you). If this happens, we will treat the combined information as personally identifiable information.

You can choose to disable such collection of information by using special settings on your device used to browse our website.

Where we send your data

The information you share on the booking portal is send to third party who secures such information in an encrypted manner in cloud platform. This information is never shared and disclosed outside.
All your payment information is never stored on our website. Your payment information is stored on our third party booking portal that safely secures your information using “encrypted” technologies and “API’s” to communicated with payment processors for your payments on services and memberships.

We may disclose Your Information:

  • To our third-party vendors so that they may provide support for our internal and business operations, including for the handling of data processing, data verification, data storage, surveys, research, internal marketing, delivery of promotional, marketing and transaction materials, and our Services’ maintenance and security;
  • To third parties when you engage in certain activities through our Services that are sponsored by them, such as purchasing products or services offered by a third party, electing to receive information or communications from a third party, or electing to participate in contests, sweepstakes, games or other programs sponsored, in whole or in part, by a third party;
  • As we deem necessary, in our sole discretion, if we believe that you are violating any applicable law, rule or regulation, or are otherwise interfering with another’s rights or property, including, without limitation, our rights or property;
  • As required by law or ordered by a court, regulatory, or administrative agency;
  • To enforce or protect our rights;
  • To our affiliated companies (i.e., companies under common control or management with us).

We cannot ensure that Your Information will only be disclosed as described in this Privacy Policy. We may be forced to disclose Your Information to the government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions. Therefore, notwithstanding anything to the contrary within this Privacy Policy, the Terms or any other applicable agreement or policy, you use our Services at your own risk and we do not promise or guarantee, and you should not expect, that Your Information will always remain private. In the event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.

Membership contract and payment information

All members are required to fill out a contract with WAXOXO Sugaring WaxBar. The contract contains (but is not limited to) Full name, phone, email, Address, Credit Card information.

General Disclosure of Your Information

We may take Your Information and de-identify it by: either by combining it with information about other individuals (aggregating Your Information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-identifying Your Information). We reserve the right to share, loan, rent, sell, or otherwise disclose such information to third parties at any time, for any lawful purpose, without notice or compensation to you.

Children Services

Our Services are intended to be accessed and used only by adults and are not directed to minors. We do not knowingly collect personally identifiable information by anyone under the age of 13 and you should not provide us with any information regarding any individual under the age of 13. The children waxing and sugaring services we offer are under the supervision and consent of the guardian/adult responsible for the child.

Email Offers from Us.

If you do not wish to receive email offers or newsletters from us, you can opt out of receiving email information from us (other than emails related to the completion of your registration, reminders of appointments, receipts, correction of user data, change of password, all membership email correspondence and other similar communications essential to your transactions through our Services) by using the unsubscribe process at the bottom of the email. If you opt-out from receiving our marketing emails, you will continue to receive all administration emails (such as bookings and memberships).

Texts From Us.

If you do not wish to receive Texts from us for your services reminders, promotions etc., you can unsubscribe them from your profile. If you opt-out of marketing texts, you will continue to receive all administration texts (booking reminders and confirmations from our Staff).

Links to Third-Party Websites

Our Services, as well as the email messages sent with respect to our Services, may contain links or access to websites operated by third parties that are beyond our control. Links or access to third parties from our Services are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties. These third-parties may send their own cookies to you and independently collect data. If you visit or access a third-party website, application or other property that is linked or accessed from our Services, we encourage you to read any privacy statements and terms and conditions of that third party before providing any personally identifiable information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party, please contact the third party directly.

Operation of our Services in Canada

Our Services are operated in Canada If you are located in the European Union, The United States or elsewhere outside of Canada, please be aware that any information you provide to us will be transferred to Canada. By using our Services or providing us with Your Information, you consent to this transfer.

Privacy Policy Changes

We reserve the right to update, amend and/or change this Privacy Policy at any time in our sole discretion and without notice. Updates to this Privacy Policy will be posted here. Amendments will take effect immediately and the date on which this Privacy Policy was last updated will be shown on top of this this policy.